:root{--csw-accent:#ff6a00;--csw-bg:#0a0c10;--csw-card:#111724;--csw-card2:#0f141f;--csw-border:rgba(255,255,255,.08);--csw-text:#eef2fb;--csw-muted:rgba(238,242,251,.68);--csw-muted2:rgba(238,242,251,.5);--csw-shadow:0 26px 80px rgba(0,0,0,.6);--csw-shadow2:0 14px 40px rgba(0,0,0,.35);--csw-radius:18px;--csw-radius2:14px}.csw-root{position:fixed;right:18px;bottom:18px;z-index:999999;font-family:inherit;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.csw-root *{font-family:inherit;box-sizing:border-box}.csw-pill{display:inline-flex;align-items:center;justify-content:center;gap:0;padding:10px 16px;border-radius:999px;color:#fff;background:var(--csw-accent);box-shadow:0 18px 55px #00000073;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;user-select:none;border:1px solid rgba(0,0,0,.18)}.csw-pill:hover{filter:brightness(1.03)}.csw-pill:active{transform:translateY(1px)}.csw-pill-text{font-weight:900;font-size:13px;letter-spacing:.2px;text-transform:none}.csw-modal{position:fixed;right:18px;bottom:76px;width:390px;max-width:calc(100vw - 36px);height:580px;max-height:calc(100vh - 120px);border-radius:22px;background:radial-gradient(520px 520px at 50% 45%,#ff6a002e,#ff6a001a 28%,#ff6a000d 45%,#0000 70%),linear-gradient(180deg,#0a0c10,#07090d);box-shadow:var(--csw-shadow);overflow:hidden;display:none;border:1px solid rgba(255,255,255,.1)}.csw-header{background:var(--csw-accent);padding:16px}.csw-header-row{display:flex;align-items:center;justify-content:space-between;gap:12px}.csw-status-urgent{color:#ff6a00!important;font-weight:700}.csw-header-text{min-width:0;flex:1}.csw-title{color:#fff;font-size:18px;font-weight:900;line-height:1.2;margin:0;text-transform:none}.csw-sub{margin-top:4px;color:#ffffffe6;font-size:13px;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;text-transform:none}.csw-header-actions{display:flex;align-items:center;gap:10px;flex:0 0 auto}.csw-header-badge{width:56px;height:56px;border-radius:50%;background:#ffffff2e;border:2px solid rgba(255,255,255,.45);box-shadow:0 10px 30px #00000059;display:flex;align-items:center;justify-content:center}.csw-header-badge img{width:48px;height:48px;border-radius:50%;-o-object-fit:cover;object-fit:cover}.csw-close{width:36px;height:36px;border-radius:12px;background:#00000038;border:1px solid rgba(0,0,0,.25);color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;font-size:18px;font-weight:900;line-height:1;-webkit-user-select:none;-moz-user-select:none;user-select:none}.csw-close:hover{background:#0000004d}.csw-topbar{display:flex;gap:8px;align-items:center;padding:10px 14px 0}.csw-chip{display:inline-flex;align-items:center;gap:6px;padding:7px 10px;border-radius:999px;background:#ffffff1a;border:1px solid rgba(255,255,255,.14);color:#fff;font-size:12px;font-weight:900;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;user-select:none;text-transform:none}.csw-chip:hover{background:#ffffff24}.csw-body{height:calc(100% - 88px);overflow:auto;padding:14px 14px 72px;background:transparent}.csw-card{background:#ffffff0a;border:1px solid rgba(255,255,255,.08);border-radius:var(--csw-radius);box-shadow:var(--csw-shadow2);padding:14px}.csw-section-title{color:var(--csw-text);font-size:13px;font-weight:980;letter-spacing:.2px;margin:0 0 10px;display:flex;align-items:center;justify-content:space-between;gap:10px;text-transform:none}.csw-row{display:flex;gap:10px;align-items:center}.csw-row .csw-btn svg{width:18px;height:18px}.csw-input{width:100%;display:block;box-sizing:border-box;flex:1;background:#00000038;border:1px solid rgba(255,255,255,.1);color:var(--csw-text);border-radius:14px;padding:11px 12px;font-size:14px;outline:none;box-shadow:0 0 #ff6a0000;transition:box-shadow .18s ease,border-color .18s ease;text-transform:none}.csw-input::-moz-placeholder{color:#eef2fb73}.csw-input::placeholder{color:#eef2fb73}.csw-input:focus{border-color:#ff6a0073;box-shadow:0 0 0 4px #ff6a002e}.csw-btn{border:0;border-radius:14px;padding:11px 12px;font-weight:980;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:8px;-webkit-user-select:none;-moz-user-select:none;user-select:none;transition:transform .12s ease,opacity .12s ease,filter .12s ease;min-width:46px;text-transform:none}.csw-btn:active{transform:translateY(1px)}.csw-btn-spinner{width:14px;height:14px;border:2px solid rgba(255,255,255,.4);border-top-color:#fff;border-radius:50%;display:none;margin-right:8px}.csw-btn-loading .csw-btn-spinner{display:inline-block;animation:csw-spin .75s linear infinite}.csw-btn-loading .csw-btn-text{opacity:.65}@keyframes csw-spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.csw-btn-primary{color:#fff;background:var(--csw-accent);box-shadow:0 18px 45px #ff6a002e}.csw-btn-primary:hover{filter:brightness(1.04)}.csw-btn-primary svg,.csw-btn-primary path{stroke:#fff;fill:#fff}.csw-btn-ghost{color:var(--csw-text);background:#ffffff14;border:1px solid rgba(255,255,255,.1)}.csw-btn-ghost:hover{background:#ffffff1c}.csw-btn-disabled{opacity:.55;cursor:not-allowed}.csw-ticket-card{display:flex;flex-direction:column;gap:8px;padding:12px;min-height:100%;flex:1 1 auto}.csw-ticket-header{display:flex;align-items:center;justify-content:flex-start;gap:8px}.csw-ticket-title{margin:0;font-size:14px;font-weight:700;color:var(--csw-text);line-height:1.1}.csw-chat-window{display:flex;flex-direction:column;gap:4px}.csw-bubble{padding:6px 12px;border-radius:16px;font-size:12px;line-height:1.4;max-width:90%;color:var(--csw-text)}.csw-bubble-user{background:#ffffff0d;border-bottom-left-radius:4px;border-bottom-right-radius:16px;align-self:flex-start}.csw-bubble-support{background:#893900;color:#fff;border-bottom-right-radius:4px;border-bottom-left-radius:16px;align-self:flex-end}.csw-bubble-time{font-size:11px;opacity:.6;color:var(--csw-muted);margin-left:8px}.csw-bubble-time-support{margin-left:0;align-self:flex-end}.csw-status-bottom{font-size:12px;font-weight:800;margin-top:-2px;margin-bottom:4px;display:flex;justify-content:flex-end}.csw-status-in-progress{color:#4ee166}.csw-status-waiting{color:#ff7d2a}.csw-status-completed{color:#4ee166}.csw-reply-row{display:flex;gap:8px;align-items:flex-end;margin-top:auto}.csw-reply-area{flex:1;min-height:40px}.csw-icon-button{width:44px;height:44px;border-radius:18px;background:var(--csw-accent);border:none;display:flex;align-items:center;justify-content:center;cursor:pointer;padding:0;transition:transform .12s ease}.csw-icon-button-spinner{width:16px;height:16px;border:2px solid rgba(255,255,255,.6);border-top-color:#fff;border-radius:50%;margin-right:0;display:none}.csw-icon-button-loading .csw-icon-button-spinner{display:block;animation:csw-spin .75s linear infinite}.csw-icon-button-loading .csw-send-icon{opacity:0}.csw-icon-button:disabled{opacity:.55;cursor:not-allowed}.csw-icon-button:active{transform:translateY(1px)}.csw-send-icon svg{width:20px;height:20px}.csw-close-link{font-size:12px;font-weight:800;color:var(--csw-accent);cursor:pointer;text-decoration:underline;text-transform:none;align-self:flex-start}.csw-muted{color:var(--csw-muted);font-size:12px;font-weight:800;text-transform:none}.csw-muted2{color:var(--csw-muted2);font-size:12px;font-weight:750;text-transform:none}.csw-divider{height:1px;background:#ffffff14;margin:12px 0;border-radius:999px}.csw-list{margin:10px 0 0;padding:0;list-style:none}.csw-item{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:12px;border-radius:var(--csw-radius2);background:#ffffff08;border:1px solid rgba(255,255,255,.08);cursor:pointer;margin-bottom:10px;transition:transform .12s ease,border-color .12s ease,background .12s ease}.csw-item:hover{transform:translateY(-1px);border-color:#ff6a0040;background:#ffffff0a}.csw-item-left{display:flex;gap:10px;align-items:flex-start;min-width:0}.csw-icon{width:28px;height:28px;border-radius:10px;background:#ff6a0029;border:1px solid rgba(255,106,0,.22);display:flex;align-items:center;justify-content:center;color:#ffffffeb;flex:0 0 auto;margin-top:1px}.csw-item-title{color:var(--csw-text);font-size:13px;font-weight:980;line-height:1.25;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:250px;text-transform:none}.csw-item-sub{margin-top:3px;color:var(--csw-muted);font-size:12px;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:250px;text-transform:none}.csw-chevron{width:26px;height:26px;border-radius:10px;background:#ffffff0f;border:1px solid rgba(255,255,255,.1);color:var(--csw-text);display:flex;align-items:center;justify-content:center;flex:0 0 auto}.csw-article-title{margin:0 0 10px;color:var(--csw-text);font-size:18px;font-weight:990;letter-spacing:.2px;line-height:1.2;text-transform:none}.csw-article-body{color:#eef2fbdb;font-size:13px;line-height:1.6;white-space:pre-wrap;text-transform:none}.csw-actions{display:flex;flex-direction:column;gap:10px;margin-top:14px}.csw-actions .csw-btn{width:100%;flex:0}.csw-warning{background:#ff6a001f;border:1px solid rgba(255,106,0,.22);color:#ffebdcf2;padding:12px;border-radius:14px;font-size:12px;font-weight:820;margin-top:10px;text-transform:none}.csw-error{background:#ff40401f;border:1px solid rgba(255,64,64,.25);color:#ffd7d7f2;padding:12px;border-radius:14px;font-size:12px;font-weight:820;margin-top:10px;text-transform:none}.csw-label{color:var(--csw-muted);font-size:12px;font-weight:900;margin:10px 0 6px;text-transform:none}.csw-textarea{width:100%;background:#00000038;border:1px solid rgba(255,255,255,.1);color:var(--csw-text);border-radius:14px;padding:11px 12px;font-size:14px;outline:none;resize:vertical;text-transform:none}.csw-textarea:focus{border-color:#ff6a0073;box-shadow:0 0 0 4px #ff6a002e}.csw-turnstile{margin-top:14px}.csw-toast{position:absolute;bottom:16px;left:16px;right:16px;transform:none;background:#ff6a00;color:#fff;font-weight:700;padding:10px 20px;border-radius:20px;font-size:13px;white-space:normal;word-break:break-word;text-align:center;opacity:0;pointer-events:none;transition:opacity .3s;z-index:999;box-shadow:0 4px 14px #ff6a0080}.csw-toast.show{opacity:1}.csw-footer-brand{margin-top:10px;text-align:center;color:#eef2fb5c;font-size:11px;font-weight:800;text-transform:none}@media (max-width:420px){.csw-modal{width:calc(100vw - 36px)}.csw-item-title,.csw-item-sub{max-width:220px}}.csw-close-card{display:flex;flex-direction:column;gap:14px}.csw-close-title{font-size:18px;font-weight:900}.csw-close-buttons{display:flex;gap:12px}.csw-close-button{flex:1;padding:12px 0;border-radius:12px;font-weight:800;border:none;cursor:pointer}.csw-close-yes{background:var(--csw-accent);color:#fff}.csw-close-no{background:#ffffff14;color:var(--csw-text);border:1px solid rgba(255,255,255,.15)}.csw-close-confirm-back{align-self:flex-start;background:none;border:none;color:var(--csw-text);font-weight:800;padding:0;cursor:pointer}.csw-pill{position:relative}.csw-pill-badge{position:absolute;top:-6px;right:-6px;background:#e03131;color:#fff;border-radius:999px;min-width:20px;height:20px;padding:0 5px;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:900;line-height:1;box-shadow:0 2px 6px #0006;animation:csw-badge-pulse 2s infinite}@keyframes csw-badge-pulse{0%{box-shadow:0 0 #ff6a00b3}70%{box-shadow:0 0 0 8px #ff6a0000}to{box-shadow:0 0 #ff6a0000}}.csw-chat-window{overflow-y:auto;max-height:320px;display:flex;flex-direction:column;scroll-behavior:smooth}.csw-attachment-row{flex:1}.csw-attachment-pond-wrap .filepond--root{margin:0;font-size:12px;min-height:40px}.csw-attachment-pond-wrap .filepond--panel-root{background:transparent;border:1.5px dashed rgba(255,106,0,.4);border-radius:8px}.csw-attachment-pond-wrap .filepond--drop-label{color:#ff6a00;min-height:40px}.csw-attachment-icon{vertical-align:middle;color:#ff6a00}